- Mailing list: All menbers of the mailing list are getting a refund of 20 % of all purchases. To sign up - look here
- Payment: via PayPal - where also credit cards are accepted.
- Shipping surcharges: All goods are delivered for free inside Europe.
For shipping destinations for phisical goods outside Europe there is a surcharge minimum € 12 EUR per consignment - but minor for small consignments.
Knitting patterns are always delivered free of charge by email or direct download after payment.
- Patterns: are usually in the sizes S, M, L, XL and often XXL. The pattern is ready for download immediately after payment OR it
will be delivered by email (PDF-file) within 24 hours after confirmed payment.
- Yarn: Term of preparing and packaging normally 5 - 7 working days.
- Knitwear and tailoring: For the reason being as flexible as possible regarding colours and materials we always make the
garments to order.
Often we only ask from 25 % to 50 % of the price in advance. Therefore when you hit the "add to cart" button you will only be asked for
this deposit. By delivery of the ordered goods the remaining payment falls due!
Delivery date: 2 - 6 weeks in general.
But the conditions may vary regarding the specific article.
- Swatches and samples: Samples of yarn and shade card we deliver for free with pleasure as well as knitted swatches
related to the garment in question.
- If in contrary to expectation you are not satisfied with the consignment we refund 90 % of the payment by return of the goods!
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